Privacy Policy

1. Introduction

Balubaid Automotive Company (“Autozone”, “we”, “our”, “us”) is committed to protecting the privacy of visitors and customers of autozone.com.sa. This Policy explains how we collect, use, protect, and share your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and its implementing regulations.

2. Data We Collect

We collect the following categories of data: full name, national ID or Iqama number, mobile number, email address, city and address, salary and employer information (for financing purposes), vehicle of interest, browsing information (IP address, browser type, pages visited), cookies, and any information you voluntarily provide via forms, our call center, or our branches.

3. Purposes of Data Use

We use your data to: process inquiries and purchase requests, communicate with you regarding your request, provide financing offers through our bank and finance partners, send marketing offers (with your consent), improve website experience and customer service, comply with regulatory and legal requirements, and analyze marketing performance.

4. Data Sharing with Third Parties

We may share your data with: licensed financing partners and banks in KSA for credit qualification, technology service providers (such as Oracle CX and advertising platforms), delivery and logistics providers when needed, and governmental or regulatory bodies upon lawful request. We do not sell your data to any third party for marketing purposes.

5. Cookies

Our website uses cookies to enhance your experience, analyze website performance, and deliver tailored advertisements across platforms such as Meta, TikTok, Google, and Snapchat. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to: access your personal data, correct or update it, request its deletion (where legally permissible), withdraw your consent to processing, and lodge a complaint with the Saudi Data & AI Authority (SDAIA).

7. Data Protection

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or alteration, in line with recognized best practices.

8. Retention Period

We retain your data for the duration of our relationship with you and for the period required by applicable KSA laws and regulations, after which it is deleted or anonymized.

9. Policy Updates

We reserve the right to update this Policy from time to time. Any updates will be published on this page along with an updated revision date.

10. Contact Us

For any inquiry regarding this Policy or to exercise your rights, please contact us via: Website: autozone.com.sa | Unified Number: 8007606000