outlet
outlet

FAQ

Find quick answers to common questions about our vehicles, services, and more

Frequently Asked Questions

We’re here to ensure your experience is seamless from start to finish.

What types of services does Autozone offer to its customers?
  1. Wide Selection of Vehicles: We offer multiple options from leading automotive brands in partnership with authorized dealers.
  2. Financing & Installment Services: We provide flexible financing solutions in collaboration with top banks and financing companies in the Kingdom.
  3. Exclusive Offers & Added Value: We offer special discounts, promotions, and services that enhance the buying experience.
  4. Convenient Shopping Experience: Our modern showrooms provide a seamless and informative car comparison environment.
  5. Nationwide Presence: We have showrooms in 13 cities across Saudi Arabia.
  1. Wide Selection: A broad range of vehicles with easy comparison of specs and prices.
  2. Flexible Financing: In collaboration with leading banks and financing companies.
  3. Exclusive Offers: Including discounts and added-value benefits.
  4. Smooth Purchase Process: Simple procedures from selection to delivery.
  5. Expert Customer Support: Advisors help you choose the right car and financing plan.
  6. Advanced Digital Tools: Like the finance calculator and smart search on our website.

Added services are extra solutions we offer to enhance comfort and vehicle protection, including:

  • Tinting
  • Nano ceramic coating
  • Roadside assistance
  • Extended warranty
  • Gold car care package
  • Dash cam

You can select any of these services when purchasing your car from Autozone. Our team will help you choose the options that best suit your daily needs.

  1. Phone Contact: You can reach Autozone’s customer service by calling 8007606000, where our team is available to assist you with any inquiries.
  2. Social Media Platforms: You can also contact us through our official accounts on:
    • Facebook
    • Instagram
    • Twitter (X)
    • Threads
    • TikTok
    • Snapchat
    • LinkedIn
    • YouTube
  3. Email for Complaints: Customers can submit complaints or feedback via our email at [email protected].
  4. Visit One of Our Branches: We have 15 branches across Saudi Arabia.
  • Cash Purchase: Pay in full and receive your car quickly.
  • Installments: Flexible financing through banks and finance companies, with a finance calculator to estimate your monthly payments.
  • Lease-to-Own: Lease the car with the option to own it at the end of the contract.

Not sure which option suits you?
 Our sales team is ready to help you choose the plan that best fits your needs.

  • Cash Payment: Full and quick payment at the showroom.
  • Bank Transfer: Direct and secure transfer to Autozone’s account.
  • Bank Card Payment: Credit and debit cards are accepted.
  • Financing & Installments: Flexible financing options in partnership with banks and finance companies.
  • Stable monthly income that meets the minimum requirement.
  • Good credit history based on the lender’s criteria.
  • Valid ID for Saudis or valid residency for expats.
  • Salary certificate issued by the employer.
  • Bank statement for the last 3–6 months.
  • Sufficient time in current job (depending on the financing provider).
  • Down payment may be required based on the car and financing type.

To check your specific eligibility:
Visit the nearest Autozone branch
Or call us at 8007606000

  • Valid ID (for Saudis) or residency and passport (for expats)
  • Salary certificate from the employer (may require official attestation)
  • Bank statement for the last 3–6 months
  • Financing application form from the selected lender
  • Vehicle price quotation issued by Autozone
  • Driver’s license (may be required by some lenders)

Requirements may vary depending on the financing provider, so we recommend contacting our team for accurate details.

It’s a service that provides support in emergency situations while driving, including:

  • Towing service in case of breakdowns or accidents.
    Battery jump-start if the battery is drained.
    Fuel delivery if you run out of fuel while driving.
    Lockout assistance if you accidentally lock your keys inside the car.
    Tire repair or replacement in case of a sudden flat tire.

You can subscribe to the service when purchasing your car from Autozone.

Yes! At Autozone, we are always committed to meeting our customers’ needs by offering a wide range of vehicles, even if they are not listed on our website.

Yes, Autozone offers a variety of job opportunities in sales, customer service, marketing, and administration. We welcome ambitious talent to join our team.

How can you apply?

Follow our job posts on LinkedIn, Twitter (X), and Instagram

Yes, at Autozone you can test drive selected models before making a purchase.

How to book a test drive:

  • Visit any Autozone branch
  • Call us at 8007606000
  • Submit a request via our website

Available models vary by location and availability, so we recommend contacting us in advance.

Outlet Cars are competitively priced vehicles that offer great value for money — ideal for customers looking for affordable options with trusted quality.

Types of Outlet Cars:

  • Repainted: New cars with minor paint or body imperfections
  • As-Is: Sold in their current condition without modifications
  • Used: Pre-owned, fully inspected, and in good condition
  • Previous Year Model: Brand-new cars from previous model years at reduced prices

You can reach us through:

  • Email: [email protected]
  • Customer Service: Call 8007606000
  • Social Media: Message us through our official platforms and your complaint will be forwarded to the relevant team